Skip to content
Sugen

AI-native HIMS

The clinical system inside the facility

Sugen is the AI-native HIMS for a facility, from registration to billing.

Live: OPD HIMS at Bliss Healthcare and on the Mombasa County programmeVisit sugen.health

What it covers

Registration, triage, consultation, diagnostics, prescription and billing. Ambient clinical documentation, automated coding and AI pre-screening support each step.

Offline-first

Sugen is built for offline-first operation, so a facility keeps working when the connection drops.

Where it is live

Sugen runs the OPD HIMS at Bliss Healthcare and on the Mombasa County programme, which begins at Coast General Teaching and Referral Hospital.

In the network

On the standard pathway, Sugen handles pre-screening and triage. On the chronic pathway, the diagnosis is made in Sugen.

Partners

Bliss Healthcare, County Government of Mombasa, Coast General Teaching and Referral Hospital

The workflow

Six stages, one workflow

  1. Step 1: Registration

    One record, every visit

  2. Step 2: Consultation

    AI scribe, structured notes

  3. Step 3: Prescriptions

    Checked, sent straight to pharmacy

  4. Step 4: Laboratory

    Order to verified result

  5. Step 5: Pharmacy

    Dispensing, stock and expiry

  6. Step 6: Wards and theatre

    Admission to discharge

Before and after

Registration · Sugen

One record, every visit, from the first registration.

A queue at a records counter, with patients holding paper clipboards.
The same queue at a refitted counter with a screen.

Consultation · Sugen

Ambient clinical documentation and automated coding during consultation.

A clerk writing in paper ledgers beside an old computer monitor.
The same clerk working at a modern screen and keyboard.

Laboratory · Sugen

Diagnostics ordered and recorded inside the facility.

An older X-ray room, with a radiographer at a lightbox.
A refitted X-ray room with scan images on a screen.

Pharmacy · Sugen

Dispensing, stock and expiry in one system.

A pharmacist at shelves tracked with handwritten stock cards.
The same pharmacist with a scanner and a tablet.

Wards and theatre · Sugen

Admission to discharge, written to one patient record.

A nurse in a dim corridor beside a trolley of paper files.
A nurse and an engineer with a laptop beside a wall screen.

Leadership

  • Keven Pi

    Managing Director, Sugen and ARGOS

  • Devin Yue

    Chief Technology Officer